Very good service. Worked very hard to complete job and were helpful in every way! Prompt service, friendly, answered questions and did an excellent job.
Same day service (not always easy to find) for a frozen pipe leading to the kitchen faucet due to extreme cold. I was very pleased with the rapid response, courteous customer service, including the call from the dispatcher to let me know the technician was on his way. Due to a problem beyond his control requiring construction work by the builder, the technician was unable to get the tap running. He explored every option he could to make sure he hadn’t missed something that would solve the problem. They charged what was promised, and they even followed up the next day to see if I had any questions or problems regarding the service call.
Thank you for having our heating needs taken care of quickly and efficiently.
Thanks for rescheduling our repair work to an earlier date. We had a much more comfortable weekend.
Quick response to an emergency call and Daniel Cashman left our home very clean when he left. Daniel is indeed an asset to your company. Look forward to having him again.
Just a short note to thank you and the young man, “Ken” who came to our home last Friday to repair our AC and readjust the thermostat. He was professional, answered all our questions, respectful , efficient and so very pleasant. Thanks to him and HB McClure for the service!
I especially want to thank Dan for his compassion, knowledge, and explanation on what was wrong with my air conditioner. If it occurs again, I would like Dan to be my technician again.
Your techs were at my house installing a generator when my sink started leaking into the basement all over my washer. Lloyd came up and checked out the plumbing to discover it was the disposal. He then replaced it right. He is a life saver!
Dan was very knowledgeable about our AC and what we needed to do to keep it running efficiently. He was also very courteous.
I am impressed with the speed of your response, from the time I called to report a problem with our hot water heater to when Keith pulled up at our curb. Also, how quickly he thoroughly diagnosed the problem and had it fixed. I hope Keith is paid well. He’s a keeper!
Dan, our service tech, was extremely knowledgeable of all aspects of our oil burner. He explained in detail, what work was performed, the condition of our oil burner, etc. He was polite and very personable.
All went well and they brought to our attention to cleaning the blower wheel which is something that was never brought to our attention. I also got to inspect the part that needed to be cleaned. Thanks!