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“I am excited to say that they exceeded my personal expectations. From staging to clean up, I noticed a lot of good work ethics in each individual and everyone knew what their responsibility was and executed it well. All the crews were very receptive to our internal rules and regulations regarding food safety and GMPS.”
Always a pleasure having HB McClure’s service techs do work in my house.
Friendly, courteous, professional and knowledgeable!!
I must tell you how impressed I am with your company. I called in the morning and indicated my issue and they indicated that they probably wouldn’t get to it that day, which I totally understood. Within an hour they called and were at my house and had the problem fixed very shortly thereafter. I was surprised and grateful that they were able to do it in such a timely fashion. I would highly recommend your company to everyone I know. Thanks for the great work. I will be sure to fill out the survey for you. Have a great day.
“The office staff kept us informed with a reminder email, which during this busy season was much appreciated. They also let us know the names of the technicians and were polite, friendly, and very professional at all times. They arrived in a timely fashion. We were impressed about the covers for their shoes, how they explained what the service entailed. Brandon and Jamie, both were polite, friendly and had a very professional attitude. They also asked if we had any pets and if we had any questions before they began the service. I especially am pleased with the dryer vent cleaning. They even informed us that they we taking a lunch break. We have had several companies service us, but find that H.B. McClure technicians are by far the most knowledgeable, capable, and well trained. Keep up the good work.”
Al was a terrific HVAC professional and a wonderful person to interact with. I would want him to work on any of my HVAC needs as I trust his knowledge and trust him as a person entering my home. Give him the highest marks possible for his work and customer interaction.