“The office staff kept us informed with a reminder email, which during this busy season was much appreciated. They also let us know the names of the technicians and were polite, friendly, and very professional at all times. They arrived in a timely fashion. We were impressed about the covers for their shoes, how they explained what the service entailed. Brandon and Jamie, both were polite, friendly and had a very professional attitude. They also asked if we had any pets and if we had any questions before they began the service. I especially am pleased with the dryer vent cleaning. They even informed us that they we taking a lunch break. We have had several companies service us, but find that H.B. McClure technicians are by far the most knowledgeable, capable, and well trained. Keep up the good work.”
Al was a terrific HVAC professional and a wonderful person to interact with. I would want him to work on any of my HVAC needs as I trust his knowledge and trust him as a person entering my home. Give him the highest marks possible for his work and customer interaction.
Ron provided very thorough and efficient services, and Tom was very helpful. Both were courteous and effective with time management. I would recommend your company to others. Thank you!
My son and I were very pleased with Athan! My son, being in the business, said Athan was very professional, friendly, and most definitely knew his job. Don’t let him get away from you! We want him for next year!
I want to say what an excellent, professional group of people you have working at your company. The girls I’ve talked to, Robin and Courtney, were courteous, very helpful, and had excellent telephone skills. We had our well pump repaired by Rob and Ron and not only were they courteous and very nice, but the job they did was outstanding from start to finish. I was astounded and so grateful that they even put grass seed and straw down where the backhoe was used. They, as well as Gerald who did the estimate, were all great and I commend your management for the selection of such competent, very nice men who work for you. We will surely call again when we need your service
Thank you for the great and timely service! From the start to finish of the installation everything was done very professional and the techs were very knowledgeable.
Very happy with our new Lennox signature AC. Our first year routine maintenance was performed to our satisfaction and the technicians were courteous and knowledgeable.
We were very pleased with the thorough “tune up” on our furnace. The tech was polite and answered questions.
Very good service. Worked very hard to complete job and were helpful in every way! Prompt service, friendly, answered questions and did an excellent job.
Same day service (not always easy to find) for a frozen pipe leading to the kitchen faucet due to extreme cold. I was very pleased with the rapid response, courteous customer service, including the call from the dispatcher to let me know the technician was on his way. Due to a problem beyond his control requiring construction work by the builder, the technician was unable to get the tap running. He explored every option he could to make sure he hadn’t missed something that would solve the problem. They charged what was promised, and they even followed up the next day to see if I had any questions or problems regarding the service call.
Fixed my gas furnace. Replaced the high limit switch and capacitor for blower motor and checked operation. Technician arrived within an hour of call and promptly repaired furnace!
Thank you for having our heating needs taken care of quickly and efficiently.